Programme Details

Course: Short Course - Leadership And Management

Leadership and management is all about managing, leading, inspiring, motivating and disciplining a team. If done poorly, the spiralling effects can result in a decline in team performance, stress for the manager, and possibly the loss of star performers.

ll the added responsibilities and the pressure of having to achieve results through others can leave managers feeling overwhelmed and stressed.

Key Learning Objectives

Understanding the role emotional intelligence plays in managing people.
Developing assertiveness and conflict resolution skills.
Differentiating between the leadership and management process.
Coaching and managing performance.
Understanding the role emotional intelligence plays in managing people.

Who Should Attend?

Ideally managers, as they are leaders of their unit, see to it that they participate in career planning workshop, career counseling and training. Such experiences provide them strong conviction about the benefits for themselves, to management, to employees, and to the organization.